Dear Owners ,
Thanks for your interesting in our products , in order to improvement the customers tech support and quickly reply , we have create the Group's Tech Support and 7/24 Hrs Online Support Live Chat . If you have any good suggestion , feel free to write the comment to us , we will keep on improving.
How to find the support correct and quickly :
Support Group (Tech & Warranty Support ) : https://bit.ly/2HhzvpA
Homers/TEVO Forum : Online Forum
Homers/TEVO All Files (SD Card Files& Firmware) : https://bit.ly/35K4yDX
Homers/TEVO Troubleshooting (Knowledge-base) : https://bit.ly/36P2RnQ
Homers/TEVO Business Partner : Skype : salemanager@tlmaker.com
Looking For Products Reviewers (Youtube/Blog) , If someone who interesting in review our products please contact here : https://bit.ly/38Spdr9
Your Sincerely
Homers/TEVO Team
i have been patient for a response because of the holidays but now am annoyed i have a tarantula that the extruder will only run one direction when wires are reversed i can get to run correct direction but will not retract when printing instead feeds extra material i need a solution or need to return the machine please let me know a resolution
thank you
@CHRIS LEONARDO , our RS that’s the Sgen-L 32 bit mainboard so far . the old stock in May 2020 , we used 200 PCs Skr and Gen-l to replace the Sgen-L . and we have send all of the new board to our customers . Thanks for your commend and if have any question feel free to contact us .
The RS so far that’s the sgen-L 32 mainboard now . We made mistake for 200 PCs gen-l to replace the SGEN that’s 6 months ago . You can directly place the order if you interested, that’s the newest version .
Hello! I’m interested to buy a Tarantula RS 3D Printer, but i’m confused about the mainboard informations because in some places i see 32 bits mainboard system, and in other places i see 8 bits mainboard. Can you tell me what is the real information? Tank you.
Why isn’t there any instructions for the printer I bought?. How am I supposed to put it together?
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