How to find the correct Support from our site !

How to find the correct Support from our site !

Dear Owners ,

Thanks for your interesting in our products , in order to improvement the customers tech support and quickly reply , we have create the Group's Tech Support and 7/24 Hrs Online Support Live Chat .  If you have any good suggestion , feel free to write the comment to us , we will keep on improving.

How to find the support correct and quickly :

Support Group (Tech & Warranty Support ) :


Homers/TEVO Forum :  Online Forum

Homers/TEVO All Files (Instruction files & Firmware) :

Homers/TEVO Troubleshooting (Knowledge-base) :

Homers/TEVO Business Partner :    Skype : 

Looking For Products Reviewers (Youtube/Blog) , If someone who interesting in review our products please contact here  :

Your Sincerely

Homers/TEVO Team


  • Nuno

    Good Morning. I have the tarantola rs and I would like to know if it is possible to change the settings that are shown on the LCD. Thanks

  • Roberto Gagliardo Manocalzati

    Selve, I have a small youtube channel that currently has 143 subscribers.
    I have seen various videos on your “HOMERS ODYSSEUS / TEVO TARANTULA RS” printer and would be interested in making a review.

    For my channel it will be the first 3d printer, so I intend to give it a lot of visibility.

    I intend to shoot at least 4 videos to start.
    the first will concern assembly.
    the second various printing tests
    the third will talk in depth about the technical characteristics.
    the fourth final review after 1/2 months of testing, to list all the strengths of the printer.

    I leave you the link of my channel: “”
    “Uncle Robbo Channel

  • Nunziato Ravidà

    11 gennaio 2021
    @NUNZIATO RAVIDÀ, grazie per il tuo messaggio, puoi trovare la soluzione in questo modo
    1- Chiedi a Banggood del tuo problema e comfrim se si tratta di supporto tecnico o supporto per parti di ricambio
    2- Se supporto tecnico, unisciti al nostro gruppo di supporto di Facebook, il nostro team ti assisterà risolvi il problema dal gruppo
    3- Se il supporto per le parti di ricambio, contatta direttamente Banggood inviaci l’ordine dei pezzi di ricambio, spediremo loro i pezzi di ricambio e organizzeremo l’ordine in 72 ore.

  • Nunziato Ravidà

    i bought this printer from bangood just released on the market.
    The motherboard is wrong, but in my opinion it was intended because the firmware is not for the advertised one. I have had problems with the plastic supports that have cracked. I have asked for assistance from both Bangood and you but to no avail. But the guarantee exists I have it a joke ??.

  • William J McKay III


    I have placed a few upgrade items in my cart for my TEVO Tornado. Unfortunately you don’t ship to my home state of Maryland, 21220 USA. What are my options?

    Thank you,